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Support

We usually reply within a day or two.

The fastest way to reach us is from inside the app: shake your phone anywhere in Urja, or go to Profile → Send Feedback. Device details are attached automatically so we can help faster.

You can also email support@geturja.com directly.

As an Amazon Associate, Urja earns from qualifying purchases. Product links in the app are affiliate links; they never change what you pay.

Frequently asked

My readiness score says "Connect Apple Health"

Open Settings → Privacy & Security → Health → Urja and enable all categories. The score needs HRV, resting heart rate, and sleep from your Apple Watch. New watches need a few nights of data before a baseline forms.

Do I need an Oura Ring?

No. Urja works fully with an Apple Watch alone. If you connect Oura, its readiness score is used as an additional signal.

My lab PDF didn't import

Scanned photo PDFs can't be read — only text-based reports (most labs email these). You can always tap any marker in the Labs tab and enter the value manually. If a text PDF fails, we'd love a copy (values redacted if you prefer) so we can improve the parser.

Why did the Health permission sheet appear again after an update?

When an update adds new data types (for example, date of birth for age-adjusted VO₂ max scoring), iOS shows the sheet once more for just those types.

Is my data private?

Yes — Urja has no servers and no accounts. Everything stays on your device. See the privacy policy.

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